BDT HGZY — Privacy policy

When you create an account and use our services at BDT HGZY, we collect various types of information. This information is used solely to provide you with the best possible experience. In line with our privacy policy, no data is collected unnecessarily.

We collect two main types of data — what you provide to us directly, and what is generated automatically as you use our site.

• Personal Identity: Full name, date of birth, and National ID number (required for KYC verification).
• Contact Information: Mobile number, email address, current address.
• Payment Information: bKash/Nagad/Rocket number, transaction history. Full bank card details are never stored.
• Technical Information: IP address, browser type, device information, login time.
• Gaming data: Betting history, game preferences, and session duration.

Documents submitted during KYC verification (such as a National ID or passport) are stored in fully secure, encrypted storage and can only be accessed by authorized personnel.

BDT HGZY uses your data only for specific, legitimate purposes. We never use any information for unrelated or unauthorized activities.

Your data is also used to: send promotions and bonus offers (with your consent only), improve platform quality, and meet legal obligations.

BDT HGZY does not retain data beyond what is necessary. Our data retention policy is detailed below:

• Active Account Data: Retained for as long as the account remains active.
• Transaction Records: Minimum 5 years as required by law.
• KYC documents: Up to 3 years after account closure.
• Log & Technical Data: Typically 90 days.
• Marketing Preferences: Deleted immediately upon opt-out.

Even after an account is closed or deactivated, we may retain certain data for a defined period to meet legal obligations or resolve disputes. Once that period ends, the data is securely deleted or anonymized.

BDT HGZY never sells your data. However, information may be shared with trusted partners in the limited circumstances below:

• Payment Provider: bKash, Nagad, Rocket, and similar services receive only the information strictly necessary to complete a transaction.
• KYC partner: Licensed third-party providers for identity verification.
• Game provider: Minimum data required to operate games.
• Legal authorities: Upon a valid order from a court or regulatory authority.

We never share your data with ad networks, data brokers, or any other unrelated third parties. This commitment is a core principle of BDT HGZY.

The BDT HGZY website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Functional cookies: To remember your language preferences and site settings.
• Analytics Cookies: To understand site usage statistics (on an anonymous basis).

You can delete or disable cookies from your browser settings at any time. Please note that disabling essential cookies may cause some BDT HGZY features to stop working properly.

Under BDT HGZY's privacy policy, you have the rights listed below. To exercise any of these rights, please contact our support team.

• Right of access: The right to request a copy of all personal data we hold about you.
• Right to rectification: The right to update any inaccurate or outdated information.
• Right to erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to restrict how your data is used to specific purposes.
• Right to object: Right to opt out of marketing communications.
• Right to Data Portability: The right to receive your data in a structured, portable format.

BDT HGZY protects your data with multiple layers of security to ensure the highest level of protection.

• SSL/TLS encryption: All data transfers are secured with 256-bit encryption.
• Firewall & DDoS Protection: Our servers are monitored around the clock.
• Two-Factor Authentication (2FA): For additional account security.
• Regular Security Audits: By third-party cybersecurity experts.
• Staff training: Our team receives regular training on data protection practices.

That said, no method of transmission over the internet is 100% secure. We strongly recommend using a strong password, changing it regularly, and never sharing your account details with anyone.

BDT HGZY strictly prohibits use by anyone under the age of 18. We do not knowingly collect data from minors.

If we become aware that a minor has registered on bdt hgzy, the account will be immediately closed and all associated data will be deleted. If a parent or guardian suspects their child is using bdt hgzy, please contact our support team immediately.

BDT HGZY's privacy policy may be updated from time to time. Revisions may be made due to legal changes, the addition of new services, or business requirements.

• We will notify you in advance by email or SMS of any significant changes.
• The effective date of any updated policy will be clearly displayed at the top of the page.
• Continued use of BDT HGZY after any changes take effect will be considered acceptance of the updated policy.
• Previous versions of the policy are available upon request.

The most current version of our Privacy Policy will always be available on this page. We recommend checking back regularly.

For any questions, complaints, or requests regarding our Privacy Policy, please contact our dedicated Data Protection Team.

• Email: [email protected]
• Support Hours: 24 hours, 7 days
• Language Support: Bangla & English
• Response Time: Typically within 24–72 hours

If you believe we have violated your privacy rights and have not received a satisfactory resolution after contacting us, you may file a complaint with the relevant regulatory authority.